Support

We’re here to help.

For the fastest resolution, submit the form with details and screenshots, or email support directly. We do not hide our phone number, but written requests help us move faster.

Office hours 9am to 5pm PT
Emergency hours 7am to midnight PT
Not urgent? We prefer form or email
Extended after hours
Emergency support is available for urgent operational issues outside of normal office hours. This option is intended for live production-impacting problems.
For urgent requests call (877) 767-4686 and select option 3. We strive to respond within 15 minutes or less.
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Support

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Support

PhotoTouch, Inc.

15950 Bernardo Center Drive Suite B
San Diego, CA 92127

Hours (Pacific)

Regular: 9:00 AM to 5:00 PM
Emergency: 7:00 AM to 12:00 AM
Outside of that: Closed

For best results, use the form or email. If you call after hours, please leave details including your company and location.

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PhotoTouch, Inc., 15950 Bernardo Center Drive Suite B, San Diego, CA 92127